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Responsible Gambling

Deposit Limits

Honestly, one of the simplest ways to keep your spending in check is setting a deposit limit. We give you three options:

  • Daily deposit limit
  • Weekly deposit limit
  • Monthly deposit limit

Pick what works for you and stick to it. You can head into your account settings at any time to adjust these limits, so you're never locked into something that doesn't suit your situation.

Time-Outs

Sometimes you just need a breather. If things are starting to feel a bit much, you can take a short break from your account with one of these cool-off periods:

  • 24 hours
  • 7 days
  • 14 days

While your time-out is active, you won't be able to access your account and we'll pause any marketing messages too. It's a pretty clean way to step back and focus on other things for a while.

Self-Exclusion

If a short break isn't quite enough and you'd rather step away for longer, self-exclusion is the way to go. You can block access to your account for:

  • 1 month
  • 3 months
  • 6 months
  • 12 months

Your account stays locked for the full duration you choose. Once that period's up, you can reactivate — but there's no rushing it. Take the time you actually need.

Account Closure

If gambling's become something you're genuinely struggling with, closing your account permanently might be the right call. Reach out to us directly at [email protected] and our team will help you through it. There's no judgment here — we just want to help.

Recognising Problem Gambling

It's not always obvious when things have crossed a line. Some warning signs worth paying attention to:

  • Spending more money or time gambling than you originally planned
  • Chasing losses, hoping to win back what you've already lost
  • Borrowing money to fund gambling
  • Keeping your gambling hidden from friends or family
  • Feeling anxious, stressed, or irritable when you're not gambling

If any of these sound familiar and they're happening regularly, please don't brush it off. Reaching out for help is actually the smart move.

Support Resources

We've connected with some trusted organisations that offer real support for people dealing with gambling concerns:

  • Gambling Help Online: 1800 858 858 / gamblinghelponline.org.au
  • Gamblers Anonymous: gamblersanonymous.org
  • Lifeline Australia: 13 11 14 / lifeline.org.au

These services are free, confidential, and staffed by people who know what they're talking about. If you're not sure where to start, any one of them is a good place.

Age Restriction

Our platform is strictly for adults — you've got to be 18 or over to register and play. We use verification measures to keep underage users out, and we take that seriously. If you're a parent or guardian, it's worth looking into parental control software to block access to gambling sites on shared devices.

At the end of the day, gambling's meant to be fun — kind of like a night out, not a financial strategy. The moment it stops feeling that way, please reach out.